giving clients access to webmail.

[synter]

I generally don't give my hosting clients access to the control panel...I don't trust them! But, someone wants to know how to check their email via the web. Seems easy enough, I tell them to type in "www.yourdomain.com/webmail". No prob so far, the user name/password box pops up. Problem is, the only user/pw that lets me in is the full account master username and password. That takes you to some kind of overall email page (after you choose from the 3 webmail programs to use that is...). That basically means if a client has 3 email boxes setup, one person can access all of them. Isn't there a simple way for EACH person who has an email account to view just their account? I tried using the email address as the username, etc., and it won't work.

help please!

[Jeff]

Hi,

For future reference, response times are much quicker when opening a support ticket with us via our helpdesk at http://my.myriadnetwork.com.

Please open up a ticket with us for this issue, as we are going to need some account information from you to do some testing.

[synter]

I figured this would be a common question, so being on the forum is easier for others to find it.

It's a basic question, independent of which account it is.

How does a person login to their own individual webmail account, without having to use the master control panel user and password?

[Jeff]

Without any further information to go on, the answer is the same as the one I posted here:

http://www.myriadnetwork.com/forum/showthread.php?t=116


I just tested it on one server (https://domain:2096 username@domain, password), and it still works fine for allowing just that particular user to access just their email. No "master" password was used - just the one for their webmail, which is a separate password than that of their cPanel password.

[synter]

thank you, forgot I already asked this!!! thanks.