Cox Communications Outage

[Jeff]

Hi,

It appears users on the Cox Communications network are currently experiencing intermittent access to their websites, email, and other services provided by Myriad Network. A few traceroutes from our servers back to our customers who use Cox are showing heavy packet loss and intermittent connectivity.

If you use Cox as your ISP and are experiencing connectivity issues, please contact them and inquire about any recent outages near your location. More information will be posted here as we know about it. Thanks.

[Jeff]

One of our customers who spoke with Cox' live chat support just updated me on the following:


-- update 1
"Steve (Cox Tier 2 Tech Support): I will report it. It does appear to be a Cox router, I checked the IP address."


-- update 2
Final note: it seems they reset their router, and everything seems to be working again.


My traceroutes to the customers who reported issues earlier are looking solid once again. This issue is believed to be resolved.