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View Full Version : Transitioning to a new domain name?


TwoRocks
08-14-2006, 12:46 PM
Here's another possible candidate for your How-To section on the boards here and/or your knowledgebase.

Okay, the scenario is the following:

Let's say, I've set up a domain for a client under

thatolddomain.com

with plenty add-ons, like phpBB bulletin board, WordPress blog etc etc

Now the client decides he doesn't like thatolddomain.com any more and wants to use

amuchcoolerdomain.com instead.

Obviously, I don't want to do all the setup and configuration work for phpBB, WordPress etc all over again, so I'm looking for a way to transition with minimal effort from thatolddomain.com to amuchcoolerdomain.com.

A quick fix is to keep thatolddomain.com and just park amuchcoolerdomain.com under the same account / username.

But what would be necessary if I wanted to completely "retire" thatolddomain.com, yet keep everything that's set up and just use amuchcoolerdomain.com instead.

Home directory / user name (and password) could obviously remain the same, only the domain name would get "swapped out", so to speak...

Jeff
08-14-2006, 12:49 PM
Good question, and we've worked a number of these requests in the past where someone signs up with 1 domain name, then decides they want to have it changed.

The solution is to simply need to open a ticket with the helpdesk, asking to have thatolddomain.com changed to amuchcoolerdomain.com. The process itself takes about 30 seconds, if that.

TwoRocks
08-14-2006, 01:09 PM
I just love how easy you guys make things all the time! :)

Would I have to remove the parked domain before opening the support ticket?

Jeff
08-14-2006, 01:19 PM
Correct, the parked domain will need to be removed first.