PDA

View Full Version : Continually Excellent Experience


Dustin
08-16-2006, 03:14 AM
We're running out of unique thread titles in this forum. ;) They all mean basically the same thing anyway. You guys are great.

I've been a customer for what must be going on a couple of years now (I'm not sure of the exact date), and you guys have never failed to make the experience a pleasure. Everyone I have spoken or corresponded with at your company has been friendly and immediately available. I suppose the reliability of your servers helps to free up the time you use answering questions.

My sites have always been up, with quick response times and fast transfer speeds. This wasn't the case at the previous hosts I've used.

A few years ago, I rented a dedicated server and looked into starting my own small hosting business. I realized then how much of a cut throat market this is. There are thousands of fly-by-night operations out there running like the one I was contemplating, and it's very easy to make them look professional with a nice looking website. A lot of people get suckered into a relationship with a business that is only running a numbers game. Performance for the individual user is put at a lower priority than filling the server with as many low-use customers as possible. It's a poor practice, but all too common.

To anyone who is browsing these forums to judge customer opinions, it's pretty obvious what mine is by now. If my experience and the experiences of others in this forum are not convincing enough, then send MyriadNetwork an email at their support adddress, support - at - myriadnetwork.com, to see how quickly they would respond if you had any questions or problems you needed solved. I know this reads a bit like a marketing brochure, but MyriadNetwork really merits all of the customer loyalty you see here.

Thank you, MyriadNetwork.

Jeff
08-16-2006, 03:40 AM
Hi Dustin,

Thank you for the review! You are spot on regarding the webhosting industry - it is very cut throat and oversaturated. The top 2 things customers want are uptime and speedy support, and our goal from day one has been to provide those 2 things at all times, amongst other things. I take great pride in all of our staff who work hard to provide these things, and in Myriad Network as a whole.

You'll see that I edited your thread, and the only change I made was to obfuscate the support email address a little (just trying to slow down the spambots that crawl the forums looking to harvest email addresses, no worries).

Dustin
01-05-2008, 03:45 AM
It's been a while since my last post, so I just wanted to update this thread to let others know that my experience with Myriad continues to be as excellent as I have previously described. The servers I've been on have been very reliable, and the support has always been extremely fast and professional.

Good work!

joshg
01-06-2008, 06:48 PM
It's been a while since my last post, so I just wanted to update this thread to let others know that my experience with Myriad continues to be as excellent as I have previously described. The servers I've been on have been very reliable, and the support has always been extremely fast and professional.

Good work!

Thank you for the positive feedback. We appreciate your business and hope that this year is the best yet for everyone on the Myriad Network. :)

Josh Gabbard
Myriad Network Support
support@myriadnetwork.com
------------------->
Make $50 or more for every customer you refer!
Sign up at: http://myriadnetwork.com/affiliate
<-------------------
NEW! Monthly contests and giveaways!
http://myriadnetwork.com/forum