PDA

View Full Version : Maintenance Notification - 08/16/2006


Jeff
08-16-2006, 02:59 PM
Hi,

We received the following maintenance notification from BTN just minutes ago:

DATE: 08/16/2006
START TIME: 08/16/2006 18:00 GMT
ESTIMATED END TIME: 08/16/2006 19:00 GMT
DURATION: 30 Minutes
SERVICES/EQUIPMENT: BtN Core Router
TYPE OF WORK: Card Replacement
LOCATION OF WORK: Ashburn, VA
IMPACT OF WORK: Brief Outage


PCCW Global will be performing an emergency maintenance to replace a card on
one of their core routers. There will be a brief interruption of service as
the card is replaced and session are brought back up. PCCW Global will track
this maintenance under our ticket HD1461.

We apologize for the inconvenience this will cause and the short notice.
Our Engineering team had determined that not replacing the card immediately
poses a significant risk of causing a more significant outage.

Jeff
08-16-2006, 03:52 PM
Hi,

We have just received the following from BTN:


PCCW Global has finished the card replacement in the Ashburn facility ticket
HD1461.

We apologize for any inconvenience this may have caused.



The outage was very, very brief, lasting about 30 seconds, if that.